About Us

Vision: Accountable governance that improves lives.

Mission: To enhance social accountability practice so that it contributes towards more transparent, participatory and accountable governance processes in democratic states.

Desired Impact: Social accountability that results in systemic improvements to public resource management processes.

Value Proposition: The PSAM has been engaging governments to promote greater social accountability since 1999. We have a unique approach to understanding and unpacking accountability in the management of public resources, which is grounded in the PSAM’s 5-process rights-based approach.

PSAM’s strength lies in working in collaboration at the sub-national, national, regional or international level, where we possess a rich diversity of experience and skills to support more active citizens and accountable governments. Our belief is that multi-stakeholder co-creation in governance plays an integral part in achieving sustainable development outcomes.

PSAM’s track record of achievements in selected southern African countries is grounded upon its analytical, research, advocacy, training, facilitation and media liaison skills.  PSAM leverages its regional reach across a diversity of  civil society, government agencies and oversight bodies operating at various levels in different contexts that have a stake in the development discourse.

We have a keen interest in understanding what does and does not work to build accountable governance systems. Our learning interests help us get better at what we do and to support broader social accountability discourses and practice. We prioritise learning and adaptation to identify what works best in a given context.

We understand that we are always learning and evolving, and are structured to continuously negotiate our relationships to achieve optimal results. We recognize that what we want to achieve cannot be accomplished alone. We seek to take advantage of our individual and collective strengths to achieve greater impact. This has enabled and required us to learn to engage productively, even with those with whom we do not necessarily agree, be it practically or philosophically.

The PSAM will continue to be a learning-oriented, accountable organisation driven by the principles of good governance and social justice that promotes and actively contributes to social accountability practice.